CUSTOM ORDER / RESTOCK PROCESS


Following are the details for the upcoming website openings.

RTS RESTOCK SCHEDULE

Important Dates ~
December 20 Thursday - RTS restock only; no custom orders
January 17 Thursday - RTS restock & custom order opening (custom ordering open til January 19)
February 14 Thursday - RTS restock & custom order opening (custom ordering open til February 16)
March 14 Thursday - RTS restock & custom order opening (custom ordering open til March 16)

The plan is to offer ready to ship restocks every 4 weeks on Thursdays. Restocks will include wax items and select bath & body items. Different wax and bath & body items may be offered each RTS restock.

Restocks will occur at 12 noon eastern time (9 a.m. pacific time). I will announce the restock opening on my Instagram account, my Facebook account, my Facebook group, and I will also send out a newsletter. Make sure you're following or subscribing to get notifications. If the restock is going to be earlier or later because of a schedule conflict, I will announce it on Instagram and Facebook.

The website will stay open with any remaining RTS inventory. And poly bags will always be available as well.

RTS RESTOCK PRODUCTS & SCENTS

The RTS restocks will center around themed/seasonal scent blends. I am going to offer 10-15 themed scent blends for each restock. These scent blends will be available in as many products as is appropriate for the products that are being offered during that restock. Wax items will be made available in more scents than just the 10-15 restock blends.

Feel free to drop me an email or post up in our group with any scent requests you have for each restock. I will work to add customer requests as time allows for each restock.

RESTOCK NOTIFICATIONS

During the weeks before the RTS restock, I will announce the blends that will be made available during the restock as well as the descriptions.

CUSTOM ORDER SCHEDULE

And finally… custom orders! I will be opening up the website most every restock (every 4 weeks) for unlimited custom orders. The website will open for customs on every restock Thursday and will remain open for a set period of time. The custom order time frame will be 3 days (Thursday - Saturday). This time frame may be adjusted based on how many orders I feel I can handle in an appropriate amount of time.

ORDER TURN AROUND TIME

I am shooting for the ready to ship TAT to be 1 week or less.

I am going to guesstimate that the custom order TAT will be 4-6 weeks. My previous custom TAT was 4 weeks, so it isn't a much bigger time frame.

STAY UP TO DATE

To stay up to date with the restock info, please follow my Facebook page (you don't even have to have a Facebook account to see my page!).

To join in on the discussion and request scents, join my Facebook group (the group is private so posts can only be seen by other group members).




If you have any questions, send me an email using the Contact Us page on our website or directly at info@thatsmellgoodshop.com.