NEW CUSTOM ORDER / RESTOCK PROCESS
Following are the details around what to expect in the coming weeks.
RTS RESTOCK SCHEDULEImportant Dates ~
March 15 Thursday - Easter RTS Restock - RTS only; no custom orders
April 12 Thursday - RTS restock & custom order opening
April 14 Saturday - Website closing for custom orders - RTS will remain available while inventory lasts
Our plan is to offer ready to ship restocks every 4 weeks on Thursday nights starting Thursday, March 15. Restocks will include wax items and select bath & body items. Different wax and bath & body items will be offered each RTS restock.
The website will stay open with any remaining RTS inventory. And poly bags will always be available as well.
RTS RESTOCK PRODUCTS & SCENTSThe RTS restocks will center around themed/seasonal scent blends. We are going to offer 10 themed scent blends for each restock. These scent blends will be available in as many products as is appropriate for the products that are being offered during that restock. Wax items will be made available in more scents than just the 10 restock blends.
Feel free to drop me an email or post up in our group with any scent requests you have for each restock. I will work to add customer requests as time allows for each restock.
RESTOCK NOTIFICATIONSOne week before each RTS restock, I will announce the products that will be made available during the restock as well as the scents and descriptions that will be available.
CUSTOM ORDER SCHEDULEAnd finally… custom orders! We will be opening up the website every other restock (every 8 weeks) for unlimited custom orders. The website will open for customs on every other restock Thursday and will remain open for a set period of time. Our first custom order time frame will be 3 days (Thursday - Saturday). This timeframe may be adjusted based on how many orders we feel we can handle in an appropriate amount of time.
ORDER TURN AROUND TIMEWe are shooting for our ready to ship TAT to be 1 week or less.
I am going to guesstimate that our custom order TAT will be 4-6 weeks. Our current custom TAT is 4 weeks, so it isn't a much bigger time frame.
STAY UP TO DATETo stay up to date with our restock info, please follow our Facebook page (you don't even have to have a Facebook account to see our page!).
To join in on the discussion and request scents, join our Facebook group (our group is private so posts can only be seen by other group members).
If you have any questions, send me an email using the Contact Us page on our website or directly at firstname.lastname@example.org.